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Using Promo Codes to apply discounts during checkout

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With the promo codes feature, your customer can enter a code during checkout to apply a discount to their order.

Here's what it looks like to your customer. This example is using ecommerce checkout. The same type of Promo Code field displays on Express checkout forms. On the Order Review screen, your customer can enter a code and click Add to apply:

cart subtotal

The code is validated and the discount is applied. In this example, the code applies a 20% discount to the ordered items and a $5.00 discount on shipping.

promo code applied

Learn more about ecommerce checkout.

To add a promo code to your Ecommerce Checkout form, follow these steps in your Springboard:

(Instructions for adding promo codes to Express checkout forms are below.)

add promo code
  • Click My Website and Website Settings.
  • Click Shopping Cart and Promo Codes.
  • Click Add Promo Code.
  • Type the Promo Code. This is the code your website user will enter during checkout.
  • Choose the Discount Types. You can apply a discount to the Subtotal of items ordered or to Shipping Amount, or both.
  • Subtotal:
    • Choose Fixed Amount and then type the dollar amount to be discounted from the subtotal.
    • Choose Percentage and then enter the percent amount to be calculated and discounted from the subtotal.
  • Shipping Amount:
    • Choose Fixed Amount and then type the dollar amount to be discounted from the shipping cost.
    • Choose Percentage and then enter the percent amount to be calculated and discounted from the shipping cost.
  • Start Date: Click into each field to select the Date and the Time for this promo code to become active. Leave blank make it active right away.
  • Expiration Date: Click into each field to select the Date and the Time for this promo code to expire. Leave blank to keep it active indefinitely.
  • Click Save & Finish.
  • Distribute the code for your customers to enter during checkout.

To add a promo code to an Express Checkout form, follow these steps in your Springboard:

promo codes for express checkout videoPromo Codes for Express Checkout (3 min)

  • Go to the page that has the catalog, inside a portal or in your public site structure.
  • Click the page title or click the gear icon and Manage Content.
  • Click the gear icon next to the Catalog content and Edit Checkout Method.

edit checkout method

  • Below the Express Checkout form, find the Promo Codes section.
  • Click Add Promo Code.
add promo code button
  • Type the Promo Code. This is the code your website user will enter during checkout.
  • Choose the Discount Types. You can apply a Subtotal Discount as a Fixed Amount or Percentage
    • Choose Fixed Amount and then type the dollar amount to be discounted from the subtotal.
    • Choose Percentage and then enter the percent amount to be calculated and discounted from the subtotal.
  • Start Date: Click into each field to select the Date and the Time for this promo code to become active. Leave blank to make it active right away.
  • Expiration Date: Click into each field to select the Date and the Time for this promo code to expire. Leave blank to keep it active indefinitely.
  • Click Save & Finish.

promo code details

  • Repeat for express checkout forms on other catalog pages.
  • Distribute the code for your customers to enter during checkout.